We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at info@amc-express.com. Please note that returns will need to be sent to the following address: 4600 HYDE PARK BLVD APARTMENT 82, NIAGARA FALLS, NY 14305

If your return is accepted, you can use the return shipping label in the package, instructions are mentioned on each return label i.e. how to use the label and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at info@amc-express.com

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, or damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as specific types of food & groceries that gets rotten if not returned on time), custom orders (such as special quantity of groceries that’s more than usual or personalized parcels), and personal care goods (such as beauty products). Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 7 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 12 business days have passed since we’ve approved your return, please contact us at info@amc-express.com.

Restocking Fee:

At Amc-express.com, we don’t charge any restocking fee for our products.

Expired Items:
First of all, all of our packages & parcels are fully checked and our staff ensures that the items aren’t expired or even near to the expiry date. In case of any mishap, you (means the customers) have the full chance & authority to get their money back, the money will be refunded to the customer as per our Refund and Returns Policy.