Last updated: [10/07/2023]

This Privacy Policy describes how Amc-express (the “Site“, “we“, “us“, or “our“) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from Amc-express.com (the “Site“) or otherwise communicate with us (collectively, the “Services“). For purposes of this Privacy Policy, “you” and “your” means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.

Changes to This Privacy Policy

This Privacy Policy may be updated periodically for operational, legal, or regulatory purposes, as well as to reflect modifications to our practices. We will update the “Last updated” date, display the updated Privacy Policy on the Site, and take any additional actions mandated by the relevant legislation.

How We Collect and Use Your Personal Information

We gather and have gathered personal information about you from a number of sources during the last 12 months in order to provide the Services, as detailed below. Depending on how you engage with us, we gather and use different types of information.

Apart from the particular purposes mentioned below, we might use the data we gather about you to get in touch with you, deliver the Services, fulfill any legal requirements, enforce any applicable terms of service, and safeguard the Services, our rights, and the rights of our users or others.

What Personal Information We Collect

The kinds of personal data we collect about you are determined by your interactions with our site and services. The phrase “personal information” refers to any data that can be used to identify, relate to, describe, or otherwise be connected to you. The categories and particular kinds of personal data we gather are explained in the sections that follow.

Information We Collect Directly from You

Information that you directly submit to us through our Services may include:

• Basic contact details including your name, address, phone number, email.
• Order information including your name, billing address, shipping address, payment confirmation, email address, phone number.
• Account information including your username, password, security questions.
• Shopping information including the items you view, put in your cart or add to your wishlist.
• Customer support information including the information you choose to include in communications with us, for example, when sending a message through the Services.

Some features of the Services may require you to directly provide us with certain information about yourself. You may elect not to provide this information, but doing so may prevent you from using or accessing these features.

Information We Collect through Cookies

We also automatically collect certain information about your interaction with the Services (“Usage Data“). To do this, we may use cookies, pixels and similar technologies (“Cookies“). Usage Data may include information about how you access and use our Site and your account, including device information, browser information, information about your network connection, your IP address and other information regarding your interaction with the Services.

Information We Obtain from Third Parties

Finally, we may obtain information about you from third parties, including from vendors and service providers who may collect information on our behalf, such as:

• Companies who support our Site and Services, such as Woo-Commerce.
• Our payment processors, who collect payment information (e.g., bank account, credit or debit card information, billing address) to process your payment in order to fulfill your orders and provide you with products or services you have requested, in order to perform our contract with you.
• Using online tracking technologies like pixels, web beacons, software developer kits, third-party libraries, and cookies, we or third parties we work with may automatically gather certain information when you visit our site, open or click on emails we send you, or interact with our services or advertisements.

This Privacy Policy will govern how we handle any information we receive from third parties. The accuracy of the information that third parties offer us, as well as the policies or practices of any third party, are not our responsibility or liability. Refer to the Third Party Websites and Links section below for additional details.

How We Use Your Personal Information

• Providing Products and Services. In order to fulfill our obligations under our contract with you, we use your personal information to provide you with the Services, which include processing payments, fulfilling orders, sending you notifications about purchases, returns, exchanges, and other transactions, creating, maintaining, and managing your account, arranging shipping, facilitating returns and exchanges, and allowing you to post reviews.
• Marketing and Advertising. In order to send you marketing, advertising, and promotional communications via email, text message, or snail mail, as well as to display product or service adverts, we use your personal information. To better customize the Services and advertising on our Site and other websites, we might use your personal information.
• Security and Fraud Prevention. To identify, look into, or take action on potential fraudulent, unlawful, or harmful activities, we use your personal information. You are in charge of protecting your account information if you decide to use the Services and create an account. It is strongly advised that you keep your password, username, and any access information private. Contact us right once if you think your account has been compromised.
• Communicating with you. We utilize your personal data to enhance our services and offer you customer service. We have a genuine interest in doing this in order to stay in touch with you, deliver efficient services, and keep our commercial relationship going.

Cookies

Like many websites, we use Cookies on our Site. For specific information about the Cookies that we use related to powering our store with Woo-Commerce. We use Cookies to power and improve our Site and our Services (including to remember your actions and preferences), to run analytics, and better understand user interaction with the Services (in our legitimate interests to administer, improve, and optimize the Services). We may also permit third parties and service providers to use Cookies on our Site to better tailor the services, products, and advertising on our Site and other websites.

Although the majority of browsers allow cookies by default, you have the option to modify your browser’s settings to refuse or delete cookies. Please be aware that clearing or blocking cookies may have a detrimental effect on your user experience and may result in some services—including general functionality and specific features—not functioning properly or at all. Furthermore, blocking cookies does not totally stop us from sharing information with outside parties, such our advertising partners.

How We Disclose Personal Information

In certain circumstances, we may disclose your personal information to third parties for legitimate purposes subject to this Privacy Policy. Such circumstances may include:

• With vendors or other third parties who perform services on our behalf (e.g., IT management, payment processing, data analytics, customer support, cloud storage, fulfillment and shipping).
• With business and marketing partners, including Woo-Commerce, to provide services and advertise to you. Our business and marketing partners will use your information in accordance with their own privacy notices.
• When you direct, request us or otherwise consent to our disclosure of certain information to third parties, such as to ship you products or through your use of social media widgets or login integrations, with your consent.
• With our affiliates or otherwise within our corporate group, in our legitimate interests to run a successful business.
• In connection with a business transaction such as a merger or bankruptcy, to comply with any applicable legal obligations (including to respond to subpoenas, search warrants and similar requests), to enforce any applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.

We have, in the past 12 months disclosed the following categories of personal information and sensitive personal information (denoted by *) about users for the purposes set out above in “How we Collect and Use your Personal Information” and “How we Disclose Personal Information”:

We do not use or disclose sensitive personal information for the purposes of inferring characteristics about you.

User Generated Content

You might be able to upload user-generated material, such as product reviews, through the Services. Any user-generated content you decide to post to any of the Services’ public areas will be open to the public and available to everybody.

We have no control over who will have access to the information you choose to share with others, and we are unable to guarantee that those who do have access will protect your privacy. The accuracy, use, or misuse of any information you give or obtain from third parties, as well as the privacy or security of any information you make publicly available, are not our responsibility.

Third Party Websites and Links

Links to websites or other online platforms run by other parties may be available on our site. If you click on links to websites that are not under our control or affiliation, you should read their terms and conditions, including their privacy and security policies. The correctness, completeness, and dependability of the information on these websites, as well as their privacy and security, are not guaranteed by us, and we bear no duty for them. In addition to being accessible to other users of the Services and/or users of those third-party platforms, information you submit in public or semi-public settings, such as on third-party social networking sites, may also be used by us or by a third party. Our inclusion of such links does not, by itself, imply any endorsement of the content on such platforms or of their owners or operators, except as disclosed on the Services.

Children’s Data

Children are not supposed to use the services, and we don’t intentionally gather any personal data about them. If you are the parent or guardian of a child who has given us their personal information, you can request that it be removed by contacting us using the information below.

We have no real knowledge that we “share” or “sell” (as those words are defined by applicable law) the personal information of people under the age of sixteen as of the Effective Date of this Privacy Policy.

Security and Retention of Your Information

Please be advised that we cannot guarantee “perfect security” and that no security mechanism is flawless or impenetrable. Furthermore, any data you submit us could not be safe during transmission. We advise against sending critical or private information to us through insecure channels.

The length of time we keep your personal data varies depending on a number of circumstances, including whether we need it to keep your account active, deliver the Services, meet legal requirements, settle disputes, or enforce any relevant agreements and rules.

Your Rights and Choices

Depending on where you live, you may have some or all of the rights listed below in relation to your personal information. However, these rights are not absolute, may apply only in certain circumstances and, in certain cases, we may decline your request as permitted by law.

• Right to Access / Know. You may have a right to request access to personal information that we hold about you, including details relating to the ways in which we use and share your information.
• Right to Delete. You may have a right to request that we delete personal information we maintain about you.
• Right to Correct. You may have a right to request that we correct inaccurate personal information we maintain about you.
• Right of Portability. You may have a right to receive a copy of the personal information we hold about you and to request that we transfer it to a third party, in certain circumstances and with certain exceptions.
• Right to Opt out of Sale or Sharing or Targeted Advertising. You may have a right to direct us not to “sell” or “share” your personal information or to opt out of the processing of your personal information for purposes considered to be “targeted advertising”, as defined in applicable privacy laws. Please note that if you visit our Site with the Global Privacy Control opt-out preference signal enabled, depending on where you are, we will automatically treat this as a request to opt-out of the “sale” or “sharing” of information for the device and browser that you use to visit the Site.

• Right to Limit and/or Opt out of Use and Disclosure of Sensitive Personal Information. You may have a right to direct us to limit our use and/or disclosure of sensitive personal information to only what is necessary to perform the Services or provide the goods reasonably expected by an average individual.
• Restriction of Processing: You may have the right to ask us to stop or restrict our processing of personal information.
• Withdrawal of Consent: Where we rely on consent to process your personal information, you may have the right to withdraw this consent.
• Appeal: You may have a right to appeal our decision if we decline to process your request. You can do so by replying directly to our denial.
• Managing Communication Preferences: We may send you promotional emails, and you may opt out of receiving these at any time by using the unsubscribe option displayed in our emails to you. If you opt out, we may still send you non-promotional emails, such as those about your account or orders that you have made.

You may exercise any of these rights where indicated on our Site or by contacting us using the contact details provided below.

You won’t face discrimination from us if you use any of these rights. Before giving a thorough response to the request, we might need to get information from you, like your email address or account details, to confirm your identity. To exercise your rights, you can appoint an authorized agent to submit requests on your behalf in compliance with the relevant laws. We will need proof that you have given the agent permission to act on your behalf before we will accept such a request, and we may ask you to personally confirm your identification. As required by the relevant law, we will reply to your request as soon as possible.

We use Woo-Commerce’s ad services such as Woo-Commerce Audiences to help personalize the advertising you see on third party websites. To restrict Woo-Commerce merchants that use these ad services from using your personal information for such services, visit https://amc-express.com/privacy-policy/

Complaints

If you have complaints about how we process your personal information, please contact us using the contact details provided below. If you are not satisfied with our response to your complaint, depending on where you live you may have the right to appeal our decision by contacting us using the contact details set out below, or lodge your complaint with your local data protection authority.

International Users

Please be aware that your personal information may be transferred, stored, and processed outside of your home country, including the US. In these nations, employees, outside service providers, and partners also process your personal data.

Unless the data transfer is to a nation that has been found to offer an adequate level of protection, we will rely on established transfer mechanisms such as the European Commission’s Standard Contractual Clauses or any comparable contracts issued by the relevant competent authority of the UK, as applicable, if we transfer your personal information outside of Europe.

Contact

Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please call +1 (914) 520-0916 or email us at info@amc-express.com or reach us at 4600 HYDE PARK BLVD APARTMENT 82, NIAGARA FALLS, NY 14305, United States.